ISA Services Contract Agreement

This Service Agreement (the “Agreement”) is entered into on this DATE, by and between:

MacWin Consulting LLC, (hereinafter referred to as the “Service Provider”), and the Agent or Brokerage, (hereinafter referred to as the “Client”).


WHEREAS, the Service Provider is engaged in the business of providing ISA (Inside Sales Agent) services; and

WHEREAS, the Client desires to engage the Service Provider to provide such services under the terms and conditions set forth herein;

NOW, THEREFORE, in consideration of the mutual promises herein contained, the parties hereto agree as follows:

Services Provided

The Service Provider agrees to provide the following ISA services (the “Services”) to the Client:

CORE Program

  • Call leads in 5 minutes or less.
  • ISA Team provides 17 touches in the first 10 days.
  • Leads contacted up to 76 times in 12 months.
  • Daily reporting.
  • 24/7 coverage.
  • Full team of Real Estate ISAs.
  • CRM integrations.
  • Custom scripts with branding.
  • Long term follow-up > 360 days.

Premier Program

  • Dedicated success manager
  • Full Team of Luxury Sales Executives
  • Regular team updates on KPI’s
  • CALL leads within 5 minutes or less
  • Call all leads > 13 touches in the first 10 days
  • Daily Reporting
  • CRM Integrations
  • Unlimited Script Customization for Text & Email
  • Leads contacted up to 43 times in 12 months
  • Long Term Follow Up > 360 Days

REVIVE Program

  • Dedicated success manager
  • Leads contacted up to 75 times in 12 months
  • Call, Text, & Email
  • Ringless Voicemails
  • Daily Reporting
  • 24/7 Coverage
  • Full Team of Real Estate ISAs
  • Many CRM Integrations
  • Custom Scripts With Branding
  • Long Term Follow Up > 360 Days
  1. TERM
    The initial term of this Agreement shall be for a period of six (6) months, commencing on the date first written above. This Agreement shall automatically renew for successive one-month periods unless either party provides written notice of termination at least thirty (30) days prior to the end of the then-current term.
  2. FEES
    The Client agrees to pay the Service Provider $299 per month for the Services. Payment is due on the first day of each month.
    If the Client terminates this Agreement before the end of the initial six-month term, the Client agrees to pay an early termination fee of $450. This fee is in addition to any outstanding fees for Services already rendered.
    Invoices for the Services will be issued monthly and are due upon receipt. If any invoice is not paid within thirty (30) days of the invoice date, the Service Provider may suspend services until payment is made.
    The Service Provider will provide daily reports to the Client detailing the activities performed and the status of the leads.
    Customer support is provided by Conversion Monster directly.
    Both parties agree to keep confidential all information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential.
    Each party agrees to indemnify, defend, and hold harmless the other party from any claims, losses, damages, liabilities, and expenses arising out of or related to the performance of this Agreement, except to the extent caused by the indemnified party’s gross negligence or willful misconduct.
    In no event shall either party be liable to the other for any indirect, incidental, special, consequential, or punitive damages arising out of or related to this Agreement, whether in contract, tort, or otherwise, even if advised of the possibility of such damages. The Service Provider’s total liability for any claims arising out of or related to this Agreement shall not exceed the total amount of fees paid by the Client to the Service Provider under this Agreement.
    This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflicts of law principles.
    This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, and representations, whether written or oral, concerning the subject matter of this Agreement.
    This Agreement may be amended or modified only by a written agreement signed by both parties.
    If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.